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Basket Weave Pashmina - Dark Cottage Rose


My friend referred me to this store, I ordered a basket weave - cottage rose. However when I received the item it was totally different color. Not sure what happened, however I called their 800 number even though it was late evening. Left a message, I got a call back next day. The lady was very courteous and took my details and confirmed I got wrong product. I shipped back the item and got the right one.. I waited till I saw they refunded my shipping cost back. They did today so I am not so unhappy, atleast they took care of the issue professionally. Will buy again..
by Carla M.