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Pure Cashmere Free Shipping in USA, $10 Canada and $30 Worldwide Specials - Sheer Cashmere Pashmina CATALOG

Shipping & Returns

Shipping Policy:

Home Of Pashmina offers Free Standard Shipping on all orders within USA. For shipping outside of USA, we only charge the following :

Only $30 handling fees for most international destinations with Guaranteed Delivery in 3 - 5 Business Days.

(Compare with high shipping fees charged by most merchants for International Shipping)

Only $10 handling fees for Canada for USPS Airmail Delivery in 7 business days.

During the checkout process, select standard shipping and it will be FREE within USA. Standard shipping within USA uses USPS First Class Parcel Post with Delivery Confirmation (only in USA) and DHL Express or Fedex shipping worldwide. You will receive a tracking number with which you can track your package via USPS website or DHL/FedEx Website ( as instructed in shipping info). It normally takes 7-10 business days from the order date for your package to arrive within USA and Canada and 3- 10 business days for International Destinations. if you selected Free Standard Shipping during checkout. One exception to this policy is shipping of Specials purchases. The products that are sold as Specials and are discounted will be shipped by best available carrier. For international shipping, we use USPS Flat Rate International to ship products sold under Specials category.

For faster delivery within USA please select other paid shipping options.

 

Orders placed before 3:00 P.M will be shipped by next business day, while orders shipped after 3:00 P.M will be shipped within 2 business days of the order placement date.


We also offer Gift Packaging option. Please select Gift Packaging option during the checkout process if you desire your parcel to be gift packaged. Home Of Pashmina only uses the fully recyclable brown gift boxes with a red ribbon for all gift packaging. We do not use any glossy gift packages for environmental concerns. We only charge you the cost price of Gift Packaging and do not make any money on this option. The extra cost of Gift Packaging includes, the gift box, ribbon and the extra shipping charges (over the free shipping that we provide you) that we have to bear due to the size of parcel.


Return Policy:

Home Of Pashmina Offers 30 Day Genuine Return or Exchange Policy on all orders. If for some reason you are not satisfied with our Cashmere Pashmina product, please call us at our Toll Free number 1-800-757-2297 during normal business hours. We will provide you with our shipping address and details for return shipping. Pashmina is a woven Cashmere product and we request you that returns should be attempted only for the products that have not been used and are in brand new condition with all tags attached. Customer Satisfaction is our highest priority and we will make a best effort to satisfy our customers. We can also offer you a exchange in case you are interested in some other product or color.

If returned item is not in a brand new condition, Home Of Pashmina will charge a cleaning fees of upto 25% of the original price of the product. Please note, monogrammed pashminas cannot be returned or exchanged.


Items with any spots, dirt or stains or pilling will not be accepted for return. Customer pays all the shipping and insurance costs for any returned or exchanged items, including the original shipping cost if the item was shipped to you free of charge by Home Of Pashmina. Home Of Pashmina Strongly suggests the customers to opt for Delivery Confirmation so we can track the return shipment. Home Of Pashmina is not responsible for items lost in the mail thus Delivery Confirmation service is highly suggested to avoid issues with lost mail.


Home of Pashmina is a EcoWindward LLC Brand, 2010, All Rights Reserved

 
 
 
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